Question: Why I Can’T Track My UPS Package?

Why won’t ups leave my package?

Probably because they can’t.

If the sender required a direct signature (or an indirect one) then the courier must get someone to sign for the package.

Then there is always the possibility that the driver did not believe the package would be safe to leave due the location being exposed or someone acting shady nearby..

Can I give my package to UPS driver?

If it is not available for collection, the UPS driver will leave a return label at the collection location. Your customer can then take the package to any UPS location, provide it to a UPS driver, or request a UPS On-Call Collection®.

Can I leave a note for UPS driver?

You can simply add the instructions through your package’s tracking page for no charge before the scheduled delivery or redelivery date, or you can try to leave a note for the driver.

Can I see exactly where my UPS package is?

UPS My Choice® members can use the Follow My Delivery live map to view the location of select packages in relation to the delivery address. The package icon updates every two to three minutes as the package moves towards its destination.

When can I start tracking my UPS package?

About 5 minutes after someone (or some thing) at UPS scanned it for the first time. Generally by 9pm (Local Time where it was shipped from) it should have been scanned by UPS.

Who do I call if my UPS package doesn’t arrive?

Who do I contact with questions about packages rerouted to The UPS Store®? Call customer service toll-free at 1-800-742-5877.

Why is my UPS package taking so long?

If your package is late that probably means he didn’t have enough time to deliver all his packages. Ups drivers work mandatory overtime. … Every time ups has delivered a package to me the delivery date is wrong. They always come one or two days after the scheduled delivery.

Will UPS just leave my package?

Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).

Is UPS tracking delivery time accurate?

Tracking at UPS is very accurate. Your package will arrive very close to exactly when the website tells you. If you use the text notifications feature you will be alerted immediately when the package is delivered at your door.

How do I get a tracking number from UPS?

1. Tracking by Reference NumberGo to UPS.com/track.Click on “Track by Reference Number.”Complete the shipment information on the field that pops up.

Why is UPS not updating tracking?

If your shipment’s UPS tracking is not updating, it could be that the package is yet to be picked up by the courier or that it has been picked up but yet to be scanned. If it has not been updated after 24 hours, it’s best to reach out directly to UPS customer support to resolve any concerns.